Policies
Terms & Conditions
These terms apply to the use of excellentfoam.in and to orders placed with Excellent Foam.
Website and product information
We aim to describe our products as accurately as possible. Product photographs, colours and descriptions are indicative, and minor variations may occur between the images shown and the product supplied.
Product availability
Products listed on the website are subject to availability. If a product is unavailable, our team will inform you and discuss the available options.
Pricing
Prices displayed on the website are in Indian Rupees. Prices and offers may change without prior notice. Shipping charges, where applicable, are separate and depend on the order and delivery location.
Orders and order confirmation
The website does not process online payments. Orders submitted through the website are order enquiries. Our team reviews each enquiry and contacts you to confirm the products, price, delivery and payment arrangement. An order is considered placed only once it has been confirmed by Excellent Foam.
Accurate customer information
You are responsible for providing accurate contact and delivery information. Incorrect or incomplete details may cause delays or failed deliveries.
Custom-size orders
Custom-size products are prepared according to the measurements and requirements you specify. Please review your specifications carefully before confirming, as custom-size products are non-returnable.
Bulk orders
Bulk orders are handled as enquiries. Pricing, quantities, timelines and delivery are confirmed directly with our team.
Delivery
Excellent Foam ships across India. Delivery generally takes approximately 7–15 days after order confirmation. Timelines are estimates and may vary depending on location, product availability, logistics or other circumstances.
Cancellation
Orders may be cancelled before dispatch.
Returns and refunds
Returns and refunds are handled in accordance with our Returns & Refunds Policy.
Intellectual property
The Excellent Foam name, logo, product images, text and other content on this website belong to Excellent Foam and may not be used or reproduced without our written permission.
Website availability
We aim to keep the website available at all times, but access may occasionally be interrupted for maintenance or reasons beyond our control.
Contact us
For any questions about this policy, please reach out to Excellent Foam.